Use a real example to explain what needs to change.

What to include

• What the customer or staff member was trying to do.
• The messages, spreadsheets, software and providers involved.
• Where information was copied, lost, delayed or hard to check.
• The users, languages, devices and connection conditions that matter.
• A deadline, the person who can approve the work and a result worth testing.

Protect real records

Describe provider and account names without sending passwords, private keys or production exports. Use invented details to explain a record. If more information is needed, we can agree on a suitable way to exchange it.

Read the Nigeria planning guide or send a short inquiry.