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FFLNigeria operations deskMap a workflow
Payment ledger / provider boundary

Build from the licensed provider relationship and accounting record

The Central Bank of Nigeria documents payment modes, oversight, and provider categories, while NITDA publishes digital and e-invoicing frameworks. An implementation still depends on the client's exact provider, authorized account, applicability decisions, and reconciliation process.

Prepare the project brief
Currency
NGN when approved
Credentials
Client/provider-owned
Provider status
Checked against current official records
WS-001

Define the commercial record

Identify seller or service provider, customer type, product or service, price and tax owner, invoice requirements, currency, due date, payment methods, settlement account, refund and dispute rules, accounting system, and durable receipt. Qualified owners approve tax and e-invoicing applicability.

Control points
  • Invoice and seller identity
  • NGN display and rounding
  • Tax/e-invoice decision owner
  • Refund and dispute process
WS-002

Verify provider category and access

A familiar brand name is not enough. Confirm the current licensed provider or bank relationship, service category, merchant eligibility, sandbox, API version, authentication, webhook signing, limits, fees, support, data path, and production approval. Faith Forge Labs uses only client-authorized credentials.

Control points
  • Current CBN/provider evidence
  • Protected sandbox credentials
  • Signed callbacks
  • Provider outage and replacement plan
WS-003

Reconcile every state

Model initiated, pending, successful, failed, abandoned, duplicated, reversed, refunded, disputed, and unmatched outcomes. Make retries safe and keep human exceptions visible. Logs should support investigation without storing secrets or unnecessary financial and identity data.

Control points
  • Idempotency keys
  • Ledger-to-provider match
  • Exception queue
  • Settlement and refund evidence
NEXT ACTION

Bring the provider and finance owners to the same review

Share the authorized provider, merchant relationship, product and invoice flow, currencies, settlement, refunds, accounting record, and technical documentation.

Prepare the project brief